Terms of service

Overview

This website is operated by Cryfax. Throughout the site, the terms “we,” “us,” and “our” refer to Cryfax.

Cryfax provides this website, including all information, tools, products, and services available through the site, subject to your acceptance of these Terms of Service (“Terms”).

By accessing our website, browsing our products, or purchasing from us, you agree to be bound by these Terms, along with any additional terms, conditions, and policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use or access the website.

Any new features, products, or tools added to our store will also be subject to these Terms. We may update or modify these Terms from time to time by publishing the revised version on our website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have authorized any minor dependents to use this website under your supervision.

You may not use our products or services for any unlawful or unauthorized purpose, or violate any applicable laws while using our website.

You must not transmit viruses, malware, worms, or any other destructive code through our website.

We reserve the right to suspend or terminate access to our services if you violate these Terms.

Section 2 — General Conditions

We reserve the right to refuse service or cancel an order where reasonably necessary and permitted by applicable law.

You understand that information transmitted through the internet may travel across different networks and may be subject to technical changes necessary for transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, or website access without our prior written permission.

Headings used in these Terms are for convenience only and do not affect the interpretation of these Terms.

Section 3 — Accuracy, Completeness & Timeliness of Information

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or current.

Website content is provided for general informational purposes and may contain errors, omissions, or outdated information.

We reserve the right to modify website content at any time. We are not obligated to update previously published information unless required by applicable law.

Section 4 — Modifications to Services & Prices

Product prices and availability may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our website or services at any time.

We will not be responsible for losses resulting from changes to prices, product availability, website features, suspension, or discontinuation of services, to the extent permitted by applicable law.

Section 5 — Products & Services

Certain products may be available exclusively through our website and may be available in limited quantities.

All returns and exchanges are subject to our Return & Refund Policy.

We make reasonable efforts to display product images, colors, materials, and details as accurately as possible. However, the appearance of colors may vary depending on your device or screen.

We reserve the right to:

Limit product quantities
Refuse or restrict orders where permitted by law
Change product descriptions or pricing
Discontinue products
Correct errors or inaccuracies
Limit sales to particular locations where necessary

We do not guarantee that products or services will always meet every individual expectation, although we strive to provide accurate product information and quality products.

Section 6 — Billing & Account Information

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where an order appears fraudulent, unauthorized, or intended for unauthorized resale.

You agree to provide accurate, complete, and current information when placing an order.

You are responsible for ensuring that your contact, billing, shipping, and other order information is accurate so that we can process and deliver your order correctly.

If we modify or cancel an order, we may contact you using the email address or phone number provided during checkout.

For information regarding returns and refunds, please review our Return & Refund Policy.

Section 7 — Optional Third-Party Tools

We may provide access to third-party tools or services that we do not operate or control.

Such tools may be provided on an “as is” and “as available” basis, subject to the applicable third party's terms and policies.

Your use of third-party tools is at your own discretion. You should review the terms and privacy policies of the relevant third-party provider before using such tools.

Any new features, services, or resources introduced through our website will also be subject to these Terms.

Section 8 — Third-Party Links

Our website may contain links to third-party websites or services.

These websites are not necessarily operated or controlled by Cryfax, and we are not responsible for their content, accuracy, privacy practices, security, products, or services.

If you choose to visit or transact with a third-party website, you should review its terms and privacy policy before proceeding.

Any complaints or concerns regarding third-party products or services should be directed to the relevant third party.

Section 9 — User Comments & Feedback

If you voluntarily submit comments, reviews, suggestions, ideas, photographs, or other content to us, you agree that we may use such content for legitimate business purposes, including improving, promoting, or operating our services, subject to applicable law and our Privacy Policy.

You are responsible for ensuring that any content you submit:

Does not violate the rights of another person
Does not infringe copyright, trademark, privacy, or other intellectual-property rights
Does not contain unlawful, abusive, threatening, defamatory, or obscene material
Does not contain viruses, malware, or other harmful code
Does not impersonate another person
Does not contain misleading or fraudulent information

We reserve the right to remove content that violates these Terms or applicable law.

You remain responsible for the content you submit and its accuracy.

Section 10 — Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and share personal information when you use our website or purchase our products.

Section 11 — Errors, Inaccuracies & Omissions

Occasionally, information on our website or within our services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, product availability, or other information.

Cryfax reserves the right to correct, update, or modify such information and, where permitted by applicable law, cancel or modify an order if information is found to be inaccurate, including after an order has been submitted.

We are not obligated to update, amend, or clarify information on our website unless required by applicable law.

Section 12 — Prohibited Uses

You may not use our website or its content:

For any unlawful or unauthorized purpose
To violate any applicable law or regulation
To infringe our intellectual-property rights or those of others
To harass, abuse, threaten, defame, intimidate, or discriminate against others
To submit false, misleading, or fraudulent information
To upload or transmit viruses, malware, or other harmful code
To collect or track another person's personal information without authorization
To send spam, phishing messages, or fraudulent communications
To scrape, crawl, copy, or systematically extract website content without our permission
For any obscene or unlawful purpose
To interfere with or bypass security features of our website or related services
To attempt unauthorized access to our systems, accounts, or networks

We reserve the right to suspend or terminate access to our website or services if we reasonably believe these Terms have been violated.

Section 13 — Disclaimer of Warranties & Limitation of Liability

We make reasonable efforts to keep our website and services available and accurate. However, we do not guarantee that access to our website will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that information or results obtained through our website will always be complete, accurate, or reliable.

We may temporarily suspend, modify, or discontinue portions of our website or services when necessary.

To the maximum extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

To the extent permitted by law, Cryfax and its owners, employees, affiliates, service providers, suppliers, contractors, and agents will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the website or products purchased through it.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Section 14 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Cryfax, its owners, employees, affiliates, contractors, suppliers, service providers, and agents from claims, losses, liabilities, or reasonable costs arising from:

Your violation of these Terms
Your unlawful use of our website or services
Your violation of applicable laws
Your violation of the rights of another person or third party

Section 15 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue to remain in effect.

Section 16 — Termination

These Terms remain effective unless terminated by you or Cryfax.

You may stop using our website and services at any time.

We may suspend or terminate access to our website or services if we reasonably believe that you have violated these Terms or applicable law.

Any obligations or liabilities that arose before termination will continue to apply after termination where required or permitted by law.

Section 17 — Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies published on our website, constitute the agreement governing your use of our website and services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

Section 18 — Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of India, subject to applicable consumer-protection and other mandatory legal requirements.

Section 19 — Changes to These Terms

You can review the most current version of these Terms at any time on this page.

Cryfax may update, modify, or replace these Terms by publishing a revised version on our website.

It is your responsibility to review these Terms periodically. Your continued use of our website after updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.